Data Collection Practices
We gather and manage various types of personal information, including:
Your Information Usage
Your personal information is utilized for these key purposes:
-
Service Provision and Contract Fulfillment:
- We handle the processing and management of your car rental bookings and agreements. This includes verifying your identity to confirm that you meet our rental criteria. We also coordinate the collection and return of vehicles, alongside processing payments, deposits, and any applicable charges.
-
Customer Communication (Contractual Necessity and Legitimate Interests):
- We send booking confirmations and essential rental details. We address your questions and offer customer support. We inform you about service or policy changes.
-
Marketing Consent and Legitimate Interest:
- We will send you promotional offers, newsletters, and service updates based on your consent or our legitimate interest. You can unsubscribe at any time.
-
Service Enhancement for Customer Benefit:
- Evaluating website interactions to refine user experience and site performance. Researching to improve our vehicle selection and service offerings.
-
Regulatory Adherence (Legal Requirements):
- Adhering to applicable legal and regulatory standards. Safeguarding against fraud and maintaining service security. Addressing conflicts and upholding our terms and conditions.
Data Sharing Practices
Sharing Your Information
- Service Partnerships: We engage third-party companies, including payment processors and IT support, to assist in delivering our services. These partners are required to safeguard your data.
We do not share your personal information with third parties for marketing.
Data Protection
We employ suitable technical and organizational measures to safeguard your personal information from unauthorized access, alteration, disclosure, or destruction. This encompasses the use of encryption, access controls, secure servers, and routine security evaluations. Nevertheless, it is important to acknowledge that no method of internet transmission or electronic storage is entirely secure.
Data Retention Policy
We keep your personal information only for as long as needed to achieve the purposes for which it was gathered, including compliance with legal, accounting, or reporting obligations. The duration of retention will differ based on the type of information and the specific context in which it was processed.
Your Rights with Selby
Your rights under UK data protection law:
- Access to Your Information: Obtain a copy of your personal information.
Contact us below to exercise your rights.
Cookies and Tracking Practices
Selby Car Hire utilizes cookies and similar technologies to improve your browsing experience, analyze website traffic, and customize content for our users. You have the option to manage your cookie preferences directly through your browser settings, allowing you to control how we collect and use data during your visit.
Policy Changes
We will periodically revise this Privacy Policy to align with changes in our practices or legal obligations. Any updates will be reflected on this page, accompanied by a new "Last Updated" date. Regularly reviewing this policy is advisable to stay informed about our privacy practices.
Contact Selby Car Hire
For inquiries regarding our Privacy Policy and data practices, contact us:
Selby Car Hire Services
Flaxley Road, Selby, YO8, North Yorkshire, United Kingdom
Contact Number::
033 3210 0115